Frequently Asked Questions
Q: What sets Afterdance apart from other A/V companies?
A: We are a small operation focused on delivering quality audio and lighting experiences. Afterdance was built by DJs, for DJs. We service just a few events at a time, ensuring yours gets the attention it deserves.
Q: Why does Afterdance include onsite technical services with every package?
A: Our onsite technicians handle soundcheck, manage audio levels and ensure consistent operation throughout your event. They also operate our lighting equipment if your package includes lighting.
Q: Can I book Afterdance’s services without a technician present at my event?
A: No. We do not provide services without one of our technicians present for the duration of your event - no exceptions
Q: Does Afterdance rent individual pieces of equipment?
A: No. We rent PA and DJ packages only.
Q: Is Afterdance insured?
A: Yes! We are fully-insured and can provide a COI should it be needed. .
Q: Can Afterdance setup outdoors?
A: Yes, we are experienced with outdoor events. We’ll work with you to devise a rain-plan. If inclimate weather is present, the decision to operate is at the discretion of our technicians. Failure to comply will result in possible repair or replacement charges if equipment is damaged due to inclamate weather.
Q: Will Afterdance schedule a site-visit prior to my event?
A: Yes, we would love to schedule a site-visit. We are available to meet at the venue of your choice to scope things out and walk-through the details before your event.
Q: Can I use my own DJ controller?
A: Our Small DJ PA Package, Big DJ PA Package and DJ PA & Lighting Package were all designed to be used with a DJ controller provided by you. Your controller’s outputs will be plugged-in to our system.
Q: Can I use my laptop running Serato, Traktor, Rekordbox, DJay, ect. with your CDJs/DJ Mixer?
A: Yes, most DJ software is compatible with our gear. PLEASE NOTE: many software providers require a subscription to use our Pioneer CDJ 2000NXS and DJM 900NXS hardware as these are not ‘hardware unlock’ devices. Please come prepared with your relevant subscription active. Feel free to reach out with any questions around this topic, we’re here to help!
Q: Does Afterdance interface with a venue’s existing A/V equipment or rented gear?
A: We are able to interface with equipment that is not ours. However, there MUST be a technician present to represent aforementioned equipment to assist us with the hand-off. We do not troubleshoot equipment that does not belong to us - no exceptions.
Q: Do Afterdance technicians make announcements on the microphone or select music for playback?
A: No. Afterdance technicians are not Emcees or DJs.
Q: What do I need to provide to reserve your services for my event?
A: You must provide a valid credit card and photo ID upon signing our rental contract.
Q: How much will I be charged at the time of booking?
A: In most cases, we require a 50% deposit to secure your booking. The remaining balance is due no-later than 7-days prior to your event date. Payment can be made via credit, debit or ACH transfer.
Q: Do you offer refunds in the event of a cancellation?
A: Yes, we offer full or partial refunds in the event of a cancellation or rescheduling request. Please contact us directly to discuss our cancellation and rescheduling policies, which vary based on timing and circumstances.
Q: Does Afterdance service my area?
A: Afterdance services all 5 New York City boroughs: Manhattan, Brooklyn, Queens, The Bronx and Staten Island. Contact us for inquiries outside of New York City.
Still have questions? No problem! Send an email to cody@afterdance.nyc. You’ll hear back shortly.